About Us
More than a digital store.
HipopoTamya is a Türkiye-based technology company that makes safe access to digital products possible with systems built in-house. What looks like a simple store to our users is powered behind the scenes by a large ecosystem managing payments, delivery, security and partnerships.
The Journey
A story that started with technology and grew on trust
HipopoTamya was born from a simple observation: people who needed a digital product were too often faced with a buying experience that was complicated, unsafe and left them on their own. We wanted to build the exact opposite — fast, clear and reassuring.
Our journey actually began before HipopoTamya, in Hatay in 2017. The experience at the foundation of today's systems was gathered there, across our first two ventures. By the end of 2021 that experience had turned into HipopoTamya: a modest website selling digital game codes and electronic products. It did not take long to see that good service is not just listing a product and selling it — everything has to work, from payment to delivery, from security checks to after-sales support.
Every problem we encountered pushed us to build a new system. Instead of quick patches, we chose to create permanent structures that would keep the same problem from ever happening again. We automated our order flows, diversified our payment infrastructure and built dealer and partnership programmes.
That is how HipopoTamya outgrew being just a place where digital products are sold, and became a company that develops its own technology and brings different digital needs together under one roof. What keeps our relationships long-lasting is that same approach: being open, being sincere and standing behind our word.
For us, a completed transaction is not where our responsibility ends — it is where a relationship of trust begins.
Milestones
From Hatay to today
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2017
First steps — Hatay
Our entrepreneurial journey began in Hatay with two ventures that came before HipopoTamya. The experience behind today's systems was gathered in those years.
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2021
HipopoTamya was built
The idea of safe access to digital products became a modest website launched at the end of the year. Our priority has been the same since day one: fast delivery and support you can actually reach.
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2022
Incorporation and systemisation
We became a limited company and started building our payment flows, order automation, risk controls and digital delivery systems in-house.
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2023–24
The earthquake and a new home
The earthquake of 6 February 2023 deeply affected Hatay, where our journey began. We did not stop; since 2024 we have carried on from Gaziantep.
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Today
An ecosystem, beyond borders
With the Hipocard acceptance network, the wholesale programme, the Player Market and the streamer support system, we are an ecosystem growing together with users and partners — and our goal is to carry the solutions born under the HipopoTamya roof to an international scale.
Our Values
The way we do our work
Trust
Every step we take is measured against a single question: does the user feel safe?
Transparency
We say openly what we sell, how we operate and what we will do when something goes wrong.
Speed
Digital products should never mean waiting. Keeping delivery and support fast is the nature of our work.
Solution focus
We talk about the solution, not the problem — we want an answer for every need.
Responsibility
We do not disappear once the sale is complete; we remain your counterpart to the very end of the process.
Fair pricing
We offer safe service at accessible prices; lasting business is built on trust and continuity.
Continuous improvement
Every piece of feedback and every issue becomes an improvement item for us.
Sincerity
Professional but never cold; serious but never distant. Talking to us is easy.
What We Do
A simple store up front, a serious system behind it
For users
- Game currencies, gift cards, activation codes and digital memberships
- The Player Market for safe player-to-player trading
- A donation infrastructure that makes supporting streamers easy
For partners
- The Hipocard acceptance network and the wholesale supply programme
- Supplier partnerships and product catalogue integrations
- Dealer and automation systems working over APIs
Behind the scenes
- Payment flow management and order automation
- Risk and security controls, digital delivery systems
- Multi-language and multi-currency support, customer care infrastructure
Our Approach to Trust
What does trust mean to us?
- Knowing exactly what you are buying
- Your payment being processed securely
- Your product being delivered fast
- Reaching a real counterpart when you have a problem
- After-sales being owned, not avoided
- Your personal and financial data being protected
That is why we keep our security controls strict and the user experience as simple as possible — and we review suspicious activity in a way that protects both the user and the platform.
Fighting fraud: a matter of pride for us
The biggest risk in the world of digital goods is fraud, and our stance against it is clear: we apply layered controls to keep cards and payments captured through social engineering out of the system, and we work to ensure that only authorised payments are processed. What matters to us is not just that the order is delivered — the source of the payment must be clean as well. We have supported official investigations when needed, and we will keep doing so.
"Money can always be earned again — trust and honesty are not always on offer."
The Story of Our Name
Where does "HipopoTamya" come from?
The hippo
Our friendly, humble mascot — a daily reminder of our promise to be an approachable and sincere brand.
Mesopotamia
The crossroads of trade, cultures and routes throughout history. In the land where caravans once met, we now bring users, products, payment methods and partners together in a single digital ecosystem.
The capital T in our name is the signature of that meeting point.
The Founder's Approach
Where the culture comes from
HipopoTamya's founder, Safa Kocamanoğlu, taught himself software out of a curiosity that started in childhood, combining it with the analytical mindset of a Genetics and Bioengineering education. His principle: solve every operational problem with permanent systems, not temporary patches.
That approach is the foundation of the company culture today. At HipopoTamya, systems are built in-house from real needs rather than bought off the shelf — and this vision is not limited to the founder; it is shared by the whole team.
The Human Side
More than numbers
We believe success is measured not only in figures, but in the benefit brought to people and to the community. The sincere culture we build within our team carries over into the relationship we build with our users.
- Regular support for people in need
- Support for those devoted to the industry
- Collaborations with non-governmental organisations
- A dream for the future: the HipopoTamya Memorial Forest
Vision
Where are we heading?
- Meeting the different needs of digital commerce under one roof
- Making a reliable payment and delivery experience the standard
- Helping our partners grow more easily through technology
- Turning the software we build for our own needs into independent products
- Building a strong, sustainable technology brand out of Türkiye
The digital world keeps changing. We keep learning, improving and building better answers to every need we meet along the way.
It's nice to meet you.
Have a question? Our team is made of real people — and they like to answer.