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Legal Documents

All agreements, policies and notices governing Hipopotamya services. Each document page shows its current version and effective date.

Agreements & Service Terms

Terms of Service

Core rules governing platform use and membership.

Version 2.0 · 01.08.2026

Wallet & Balance Terms

Rules for loading, spending and withdrawing balance.

Version 1.0 · 01.08.2026

Distance Sales Agreement & Pre-Contract Information

Distance sales agreement and pre-contract information for digital products.

Version 2.0 · 01.08.2026

Player Market Terms

Buyer, seller and platform rules for user-to-user trading.

Version 1.0 · 01.08.2026

User-to-User Distance Sales Agreement

Framework agreement formed between seller and buyer on the player market.

Version 1.0 · 01.08.2026

Streamer Support Terms

Service terms for supporters and streamers.

Version 1.0 · 01.08.2026

Hipocard Terms

Terms for purchasing and redeeming Hipocard digital codes.

Version 1.0 · 01.08.2026

Policies & Personal Data

Cancellation & Refund Policy

Order cancellation, refunds and the scope of the right of withdrawal.

Version 2.0 · 01.08.2026

Privacy Policy

How personal data is processed, shared and your rights.

Version 2.0 · 01.08.2026

Cookie Policy

Cookies used on the platform and how to manage them.

Version 1.0 · 01.08.2026

Explicit Consent Text

Information on data processing based on explicit consent.

Version 1.0 · 01.08.2026

Data Subject Application

How to exercise your rights under Turkish data protection law.

Version 1.0 · 01.08.2026

Company & Legal Information

Trade name, registry details and official contact channels.

Version 1.0 · 01.08.2026

Partner Agreements

Hipocard Acceptance Dealer Agreement

Service agreement for dealers accepting Hipocard codes on their platforms.

Version 1.0 · 01.08.2026

Wholesale Dealer Agreement

Agreement for wholesale dealers buying via the level-based programme and API.

Version 1.0 · 01.08.2026

Merchant (HipoPAY) Agreement

Agreement for supplier partners offering their products through the Platform.

Version 1.0 · 01.08.2026

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