Table of Contents
Summary (not binding): When you purchase a product on the Player Market, this agreement is formed between you and the selling member; Hipopotamya is not a party to it — it acts as an intermediary to the transaction. Your payment is held in escrow until you confirm delivery. Because digital products are delivered instantly, the exception to the right of withdrawal applies here as well.
ARTICLE 1 — PARTIES
1.1. This User-to-User Distance Sales Agreement (the "Agreement") is formed electronically, at the moment the order is created, between the SELLER Member who publishes a listing on the Player Market and the BUYER Member who purchases the product covered by that listing.
1.2. The identity and contact details of the parties are established by the information registered in their Platform accounts at the time of the order and by the order record. The order summary and the listing content form an integral part of this Agreement.
1.3. INTERMEDIARY: Hipopotamya Bilişim Limited Şirketi, a limited liability company incorporated under the laws of the Republic of Türkiye, is not a party to this Agreement; acting as an intermediary service provider under the Turkish E-Commerce Law No. 6563, it provides the electronic environment, holds the price in escrow and performs the intermediation services described in the Player Market Terms.
ARTICLE 2 — LEGAL BASIS AND SUBJECT MATTER OF THE AGREEMENT
2.1. This Agreement sets out the rights and obligations of the parties in relation to the sale and delivery by the SELLER to the BUYER of the digital product whose characteristics and price are stated in the listing, within the framework of the Turkish Code of Obligations No. 6098, of Law No. 6502 and the Distance Contracts Regulation where the transaction qualifies as a consumer transaction, and of the Turkish E-Commerce Law No. 6563.
2.2. In transactions where the SELLER does not hold merchant (tacir) or tradesman (esnaf) status, the BUYER is aware that the obligations imposed on sellers by consumer legislation may not apply; where the SELLER acts in the course of a commercial activity, the provisions of the relevant legislation remain reserved.
ARTICLE 3 — PRODUCT, PRICE AND PAYMENT
3.1. The characteristics and quantity of the product covered by the Agreement, and its sale price inclusive of all taxes, are as stated in the listing content and the order summary at the time of the order.
3.2. The BUYER pays the price from their Wallet balance at the moment the order is placed. The amount is held in escrow in the INTERMEDIARY's records and is not transferred to the SELLER until delivery is confirmed. Payment made by the BUYER to the INTERMEDIARY discharges the BUYER's payment obligation towards the SELLER.
ARTICLE 4 — DELIVERY
4.1. The SELLER delivers the product to the BUYER by the method and within the period stated in the listing, through the Platform or through the delivery channel defined in the listing, and submits a delivery notification in the system.
4.2. The BUYER checks the delivery within a reasonable period and either confirms delivery or raises an objection through the order chat and the support channels. Upon delivery confirmation, the price is transferred to the SELLER after deduction of the intermediation commission.
4.3. Where delivery involves steps outside the Platform, such as an in-game meeting, the parties bear the risks arising from transacting without verifying each other's identity.
ARTICLE 5 — RIGHT OF WITHDRAWAL
5.1. As the products covered by this Agreement constitute services performed instantly in the electronic environment and intangible goods delivered instantly, the right of withdrawal cannot be exercised pursuant to Article 15/1(ğ) of the Distance Contracts Regulation. In cases of non-delivery or defective delivery, Article 5 of the Cancellation, Refund and Right of Withdrawal Policy applies.
ARTICLE 6 — REPRESENTATIONS AND UNDERTAKINGS OF THE PARTIES
6.1. The SELLER represents and undertakes that they hold the power of disposition over the product, that the product was acquired lawfully, that the listing content is accurate and that the product does not infringe third-party rights. The SELLER is obliged to record the delivery process in video form or by visual means (Player Market Terms, Article 5.2).
6.2. The BUYER represents that they have reviewed the listing and are aware of the product's characteristics and of the Player Market Terms.
6.3. The parties accept that verifying the transaction's compliance with the terms of use of the relevant game is their own responsibility, and that the INTERMEDIARY is not liable for sanctions imposed by the game publisher.
ARTICLE 7 — POSITION OF THE INTERMEDIARY
7.1. The INTERMEDIARY does not guarantee the accuracy of listing content, is not a party to the sales contract and cannot be held liable for the SELLER's non-performance except as required by the mandatory provisions of the Applicable Legislation. Any decision taken by the INTERMEDIARY on the escrowed amount in the event of a dispute does not affect the parties' right to resort to the courts.
ARTICLE 8 — DISPUTES AND EVIDENCE
8.1. In disputes between the parties, where the transaction qualifies as a consumer transaction, the Consumer Arbitration Committees (within the applicable monetary limits) and the Consumer Courts have jurisdiction; in all other cases the courts of general jurisdiction are competent.
8.2. The parties agree that the Platform's system records, the order and delivery logs and the content of the order chat constitute conclusive evidence pursuant to Article 193 of the Turkish Code of Civil Procedure.
ARTICLE 9 — ENTRY INTO FORCE
9.1. This Agreement is formed at the moment the order is created. Matters not regulated in this Agreement are governed by the Player Market Terms, the User Agreement and the Applicable Legislation.